Privacy Policy

Protecting your personal information is important to us. Raab Vitalfood GmbH strictly complies with data protection laws. Personal data is collected on this website only to the extent that is technically necessary. Collected data is never sold or otherwise shared with third parties.

The policy below describes the measures we take to protect your data and what kind of data is collected for what purpose.

General information and right of objection

According to the German Telemedia Act (Telemediengesetz), any supplier is obliged to provide you as a customer with detailed information regarding the nature, extent and purpose of its collection, handling and use of your personal data necessary to fulfil orders, and pertaining to your right of objection against the use of your anonymised usage profile. Your personal data stored by us is kept confidential and shared with our associated companies only to the extent necessary in order to fulfil your order. Your data will not be shared with any company outside the company group. You may withdraw your consent to the storage and dedicated use of your data at any time by posting a letter or emailing us at info(at) Your profile will then be erased from our database; if storage is mandatory for legal reasons, e.g. our obligation to archive invoices as per the German code of commercial law, your data will be blocked for other purposes instead.

Long-term storage of address details

By registering you agree to the long-term storage of your details. Deletion of your registration data can be arranged informally at any time. Any accounting data will, however, remain in storage as required by legislation.

Scope of this Privacy Policy

This policy explains how we handle personal information disclosed to us as a consequence of your usage of Raab Vitalfood GmbH’s website and service. The scope of this policy further includes Raab Vitalfood GmbH’s usage of personal data obtained from our business associates. Usage of any data by entities other than Raab Vitalfood GmbH who are neither employees nor agents of Raab Vitalfood GmbH is not the subject of this policy.

Data collection and usage

Raab Vitalfood GmbH collects personal data when you create a Raab Vitalfood GmbH retailer account or an account in Raab Vitalfood GmbH’s online shop. Raab Vitalfood GmbH also automatically collects and stores information in our server logs submitted to us by your browser, including without limitation your IP address, any data that Raab Vitalfood GmbH has stored in the form of cookies with your consent, and any web page you requested. Raab Vitalfood GmbH uses the data we collect for three basic purposes: to make our content more relevant to your individual interests; to facilitate orders pertaining to offers and services; and to notify you about special offers and new products, subject to your consent.

Special notes regarding contact fields on the “Contact us” page

Please note that we exclusively use the personal data transmitted through this form in order to process your specific enquiry. Depending on the scope of your enquiry this data may also be stored and processed. You can withdraw your consent to any further processing of this personal data at any time.

Usage of email newsletter subscription data

When you subscribe to our newsletter, we use the necessary data or the data separately provided by you in order to send you our email newsletter on a regular basis with your consent. Unsubscribing from the newsletter is possible at any time via the contact option below or a dedicated link in the newsletter itself.

Sharing your data with third parties

Raab Vitalfood GmbH will never sell or rent your personal data to any third party. Raab Vitalfood GmbH will only share your personal data with your consent; when necessary in order to facilitate your request to make use of offers or services, including without limitation with the carriers we use; to comply with an enforceable administrative or judicial order; or when necessary to prevent any abuse of our offers and services, including without limitation any violations of Raab Vitalfood GmbH’s Terms and Condition or Terms of Use, or any illegal usage.


Cookies are files that we save on your hard drive, not on our server. Cookies contain data that make navigation easier and help you avoid having to enter your full registration details every time you use the website. Cookies can also be used to make our advertising content more relevant to your individual interests, subject to your consent; to facilitate orders pertaining to offers and services; and to notify you about special offers and new products, subject to your consent. You can prevent your web browser from accepting cookies and saving them on your hard drive in your browser settings. To find out how this works in your particular browser, please check the help section in your browser. If you disallow cookies, you may not be able to make full use of all our offers. Raab Vitalfood GmbH saves the data we collect from you as cookies on your hard drive and accesses the data on your next visit, subject to your consent.

Google Analytics

This offer uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files saved on the user’s device in order to analyse their usage of the website. The usage data generated by the cookie is typically sent to a Google server in the United States, where it is stored.

However, if IP anonymisation has been activated on this website, the IP addresses of Google users within the European Union or in countries party to the Agreement on the European Economic Area are shortened before they are sent. Only in exceptional cases is the full IP address sent to a Google server in the United States before being shortened. IP anonymisation has been activated on this website. Google will, on behalf of the website owner, use this data to analyse website usage, compile website activity reports, and deliver additional services pertaining to the usage of the website and the internet to the website owner.

The IP address submitted to Google Analytics by your browser will not be merged with other Google data. Users can prevent cookies from being stored through the settings of their web browser; however, this offer notifies users that they may not be able to make use all website features if they do so. Users can also prevent the cookie-generated data based on their website usage (including their IP address) from being registered and processed by Google by downloading and installing the browser plugin available at the following URL:

Instead of installing the browser addon or if you are using a mobile browser, you can click on this link to prevent Google Analytics from collecting your data within this website in the future. This will store an opt-out cookie on your device. In case you delete your cookies, you will need to click on this link again.


Our website uses social plugins (“plugins”) provided by social networking site, managed by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Plugins are recognisable by one of the Facebook logos (white letter “f” on a blue tile or a “thumbs up” symbol) or by a “Facebook Social Plugin” label. For a list and images of Facebook Social Plugins, please see:

When you open a page of our website that contains one of these plugins, your browser establishes a direct connection to Facebook’s servers. The plugin content is sent from Facebook directly to your browser, which implements it on the web page. Consequently, the scope of data collected by Facebook is not within our sphere of control; the following information is based on our Knowledge:

By implementing the plugins, Facebook becomes aware of the fact that you opened the relevant page on our website. If you are logged into Facebook, Facebook can associate your visit with your Facebook account. If you interact with the plugins, e.g. the “Like” button, or leave a comment, the relevant information is sent directly from your browser to Facebook, where it is stored. If you are not a member on Facebook, it is still possible for Facebook to register and store your IP address.

To learn more about the purpose and scope of the collection, handling and usage of data by Facebook, as well as your relevant rights and settings available to protect your privacy, please refer to Facebook’s data policy:

If you are a member on Facebook and would not like Facebook to collect and associate with your account any personal data through your usage of our website, you need to log out from Facebook before visiting our website.

You may also block Facebook Social Plugins using a browser addon such as “Facebook Blocker“.

(Source (in German):

Changes to this Privacy Policy

Raab Vitalfood GmbH reserves the right to make changes to this Privacy Policy in the future. We will notify you of any changes pertaining to the usage of your personal data via a highly visible notice on our website.

If you have any further questions regarding the protection of your data, please contact us directly at: or fill in our contact form here.